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Woman shares passionate plea after Starbucks worker breaks down in front of her

A woman rushed to a Starbucks’s employees rescue when she broke down in tears.

Emily Noll couldn’t stop herself from speaking out after the worker became emotional after messing up her drink.

The American woman, from Mill Hall, Pennsylvania was waiting for her order at the international coffee chain.

And when she heard the staff member break down she decided to step in.

In a Facebook post that has been shared more than 270,000 times, Emily implored people to be kinder to those working in hospitality.

She wrote: “Okay so I’m at Starbucks and they literally only have two people working and they’re so busy and trying to close at 6:00.

“The girl slightly messed up my drink and legit started crying.

“I told her it was no big deal and that it’s just a drink and she just kept saying how nasty people have been all day and that she’s been there since 6:00 AM with one other person and how someone actually threw a drink at her so I complimented her earrings and she said it was the nicest thing anyone said to her all day.

“Stop treating retail, food service or anyone in general like c*** for being short-staffed. Your words can literally make or break a person’s day.”

The post racked up more than 55,000 likes and thousands of comments.

One person replied: “Very true! People, in general, need to stop being so mean to each other.”

“A great reminder for us all. My life is pretty stressful right now and I am not always as patient as I should be. God and I will keep working on it,” commented another.

One mum added: “My daughter has been treated badly too. It is despicable.

“You wouldn’t walk into any other work setting and abuse an employee. Personally, I treat others as I like to be treated. Shop staff are usually young and need a bit of patience and kindness. It’s not hard to be kind.”



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