Morocco bans flights from the UK due to rising Covid rates – we take a look at the first steps to take if you have a holiday booked or you’re already abroad
Image: Getty Images/500px)
Morocco has banned flights to and from the UK due to concerns over soaring numbers of coronavirus cases.
Numbers in the UK have been above 40,000 for seven days in a row according to government data, and on Wednesday a further 49,139 cases were reported.
The flight ban was announced on Wednesday and came into effect at midnight.
The Foreign Office has subsequently updated its Morocco travel advice to explain: “The Moroccan Government has announced the suspension for an unspecified period of direct flights between Morocco and the UK (and Germany and The Netherlands) with effect from midnight 20 October.
“Travellers affected by flight cancellations should contact their airline or tour operator for advice on alternative routes via third countries (eg France, Spain) where flights are operating as normal.”
As a result airlines and tour operators have been forced to cancel flights and holidays with very little notice.
TUI has already announced it is cancelling flights to Marrakech and Agadir until October 31, adding that it is contacting customers “in departure date order” to offer options including a full refund, or amending their holiday to a different destination.
The tour operator added in a statement: “We would like to reassure customers currently on holiday that we are continuing to work closely with the Moroccan authorities to confirm their return flights and will continue to keep them updated.”
If you have a trip booked
- Tour operators and airlines will cancel flights and holidays due to the ban. Like TUI, most tend to contact customers in departure date order and prioritise those due to travel over the next few weeks. If your trip is planned in a few months’ time, you may need to wait until closer to the time.
- If your flight or holiday is cancelled, you are entitled to a refund. You can choose alternatives such as rebooking or vouchers but you are entitled to the refund if this is the option you want.
- If you booked your flights and hotel separately, you’ll need to get in touch with the airline and accommodation provider. Your airline will cancel flights, so you are entitled to a refund. With your accommodation, whether you’re entitled to a refund may depend on the booking policy – check your documents. You may need to compromise such as accepting vouchers or rebooking.
Where Brits can go on holiday
If you’re currently in Morocco
If you booked a package holiday, get in touch with the tour operator as they will be able to offer help and advice for getting home. For example, TUI has said it is working with Moroccan authorities to confirm return flights for customers.
The Foreign Office advises: “British nationals in Morocco who require consular assistance should call the British Embassy on + 212 (0) 537 63 33 33 and follow the voice menu for ‘option 4 – consular assistance’.”
You can find more and check for new updates on the Foreign Office advice here.
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